Terms and conditions
TERMS AND CONDITIONS
- Acceptance of Terms: By completing the checkout process, you agree to our terms and conditions as outlined below.
- Pre-order Confirmation: A pre-order confirmation email will be sent after your pre-order checkout. Please ensure your contact information is correct. Your pre-order can be cancelled at anytime without incurring any costs.
- Shipping & Delivery: Delivery times and shipping costs are not provided at pre-order checkout, you'll receive a subsequent email with this informations in the final invoice.
- Final Payment: All payments must be made in full before orders are processed. Accepted default payment methods are Mastercard and Visa credit cards. However, payment by cheque or direct transfer via Interac can also be arranged.
- Returns & Refunds: Items can be returned within 7 days of delivery if they meet our return policy. A restocking fee of 30% of the product value will be charged before a refund is processed. Refunds will be issued within 7-14 days upon receipt of the returned items. You are responsible for the return shipping costs.
- Liability: We are not liable for damages caused by misuse of our products.
- Privacy: Your personal data will be handled in accordance with our .
- Customer Support: For any issues, please contact us at [email protected].